Legal Agreement
Terms of Service
Please read these terms carefully before using our website or making a purchase.
Last updated June 26, 2026
1. Acceptance of Terms
By accessing Pepvoro Labs or placing an order, you agree to these Terms. You must be at least 21 years old and legally able to enter into this agreement. If you act for an organization, you represent that you are authorized to bind it.
2. Eligibility
Products and services are intended for qualified researchers, laboratory professionals, and organizations conducting legitimate research. We may refuse orders or request verification when appropriate.
3. Products and Intended Use
All products are sold strictly for in-vitro laboratory research. They are not for human or animal consumption, diagnostic use, therapeutic use, food use, cosmetic use, or household use. Site content is not medical, veterinary, dosing, or treatment advice.
4. Accounts
You are responsible for accurate account information, credential security, and all activity under your account.
5. Orders and Payment
Orders are subject to acceptance, availability, risk review, and payment confirmation. Prices may change without notice. We may cancel or refuse an order when necessary.
6. Shipping and Delivery
Shipping estimates are not guarantees. Delivery may be affected by carrier delays, weather, holidays, address issues, or events outside our control. See the Shipping page for more details.
7. Returns and Replacements
Damage and replacement requests are handled under our Returns & Refunds policy. Claims require proof, photos, and review. Opened, reconstituted, misused, or improperly stored products may not be eligible.
8. Intellectual Property
Website content, branding, text, graphics, software, and design elements belong to Pepvoro Labs or its licensors. You may not copy, modify, or exploit them without written permission.
9. Prohibited Conduct
You may not misuse the website, scrape or attack our systems, misrepresent your identity, resell without authorization, promote human or animal use, discuss dosing or administration, make health claims, or use products outside their research-only purpose.
10. Termination
We may suspend accounts, cancel orders, or restrict access at our discretion, including for suspected misuse, prohibited conduct, fraud risk, or failure to provide requested verification.
11. Affiliate and Referral Activity
Affiliate or referral participation is governed by our Affiliate Terms. Participants are responsible for lawful, accurate content and must avoid health claims, dosing claims, and misleading promotions.
12. Assumption of Risk
You accept responsibility for purchase, possession, storage, handling, and research use of products. You assume risks arising from misuse, contamination, degradation, improper handling, or unauthorized application.
13. Warranty Disclaimer
The website and products are provided as available and without implied warranties to the fullest extent permitted by law. COAs reflect testing at the time of analysis and are not guarantees of results in any specific research application.
14. Limitation of Liability
To the fullest extent permitted by law, Pepvoro Labs is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Aggregate liability is limited to the amount paid for the product giving rise to the claim.
15. Indemnification
You agree to defend and indemnify Pepvoro Labs from claims arising from your use, misuse, handling, statements, marketing, legal violations, or breach of these Terms.
16. Disputes
Disputes may be subject to individual arbitration and class-action waiver where enforceable. Nothing prevents either party from seeking appropriate injunctive relief for intellectual-property or misuse concerns.
17. Changes
We may update these Terms at any time. Continued use of the website after updates means you accept the revised Terms.
18. Contact
Questions about these Terms can be sent to contact@pepvoro.com.